Shipping & Returns
Shipping Policy
At Floofin' Fabulous, we’re committed to fast and reliable shipping for customers within New Zealand. While we currently don’t ship to Australia, please contact us at info@floofinfabulous.co.nz if you’re interested in purchasing our products.
Shipping rates within New Zealand are primarily flat rate-based for clear, consistent pricing. We prioritize eco-friendly packaging materials to reduce environmental impact and ensure your order arrives pristine.
Return & Exchange Policy
At Floofin' Fabulous, we want you to be thrilled with your purchase. If unsatisfied, you may return or exchange your item within 14 days of purchase. To qualify for a return or exchange, the item must be unused and in its original condition with all packaging intact.
We’re happy to offer a refund or exchange for the full purchase price, excluding shipping fees. To initiate a return or exchange, please reach out to us at info@floofinfabulous.co.nz
We do not offer exchanges for change of mind in line with the Consumer Act.
